Privacy Policy
Scenius respects your privacy. This policy explains how we handle personal information when you use our website, contact us or engage with our pathway guidance, evidence support and referral assistance services.
01 Our role
Scenius helps experienced professionals explore Recognition of Prior Learning (RPL) and qualification pathways. We may provide information, pathway guidance, evidence preparation support and referrals to suitable education providers.
Scenius is not a Registered Training Organisation (RTO). Training, assessment, competency decisions and qualification outcomes are managed by the relevant RTO.
02 Information we may collect
Depending on your interaction with us, we may collect:
- contact and identity details, such as your name, email address, phone number, address and date of birth;
- employment, skills and experience information, including your resume, job duties, references, licences, work samples, photos or videos;
- education and training records, including qualifications, certificates, transcripts and statements of attainment;
- communications with us, including enquiries, emails, messages, feedback and support requests;
- payment and transaction information where relevant; and
- website and technical information, including IP address, browser, device data, cookies and website usage information.
We only collect sensitive information, such as health or disability information, where it is reasonably necessary and with your consent or as otherwise permitted by law.
03 How we collect information
We may collect information directly from you through our website, forms, email, phone, social media, meetings and document uploads. We may also receive information from people or organisations you authorise, such as employers, referees, agents, partner RTOs or service providers.
04 How we use your information
We may use personal information to respond to enquiries, provide guidance and support, understand your goals, help organise evidence, make referrals, communicate with you, process payments, improve our website and services, protect our business and comply with legal obligations.
07 Marketing
We may send you service updates or marketing communications where you have consented or where otherwise permitted by law. You can opt out of marketing communications at any time by using the unsubscribe link or contacting us.
08 Security and retention
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification and disclosure. Safeguards may include access controls, secure systems, staff training and appropriate document-handling processes.
We keep information only for as long as reasonably necessary for service, legal, accounting, compliance and business purposes. When information is no longer required, we may securely destroy or de-identify it.
09 Access and correction
You may request access to personal information we hold about you or ask us to correct information that is inaccurate, incomplete or out of date. We may need to verify your identity before responding.
10 Complaints
If you have a privacy concern or complaint, please contact us using the details below. We will investigate and respond within a reasonable time. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner where applicable.
11 Changes to this policy
We may update this Privacy Policy from time to time. The current version will be published on this page with its updated date.